@article{doi:10.5505/pajes.2017.48278, author = {Gökaşar, Ilgın and Buran, Büşra and Dündar, Selim}, title = {Modelling the quality of bus services by using factor analysis on urban bus satisfaction survey data: Case of IETT}, journal = {Pamukkale Univ Muh Bilim Derg}, volume = {24}, number = {6}, pages = {1079-1086}, year = {2018}, doi = {10.5505/pajes.2017.48278}, note ={doi: 10.5505/pajes.2017.48278}, URL = {https://dx.doi.org/10.5505/pajes.2017.48278}, eprint = {https://dx.doi.org/10.5505/pajes.2017.48278} }