AU - Ünal, Zeynep AU - Ipekci Cetin, Emre TI - Selection of CRM software in hospitality industry by integrated DEMATEL and TODIM method PT - Journal Article DP - 2020 TA - Pamukkale Univ Muh Bilim Derg PG - 779-788 VI - 26 IP - 4 AID - 10.5505/pajes.2020.08455 [doi] 4100 - https://dx.doi.org/10.5505/pajes.2020.08455 SO - Pamukkale University Journal of Engineering Sciences, 2020 26(4):779